Shipping policy
We are trying to keep our delivery charges as competitive as possible and will revise the charges at regular intervals to ensure good value for money for our customers.
We normally aim to ship all orders within 2 business days of order receipt.
We currently post 3 times a week (on Mondays, Wednesdays and Fridays). At exceptionally busy times, or if the item is out of stock, the processing of your order may take a little longer.
Please note that postal times can be severely affected local and international events (like Postal Strikes) - these are entirely out of our control.
All United Kingdom orders are usually shipped via 1st class Royal Mail Postal Service (unless they are 'parcels'). UK orders qualifying for ‘free shipping’ will be posted 1st class unless they are ‘parcels’ (in which case they will be posted 2nd class).
The postage payable for UK orders will be added to your bill at the checkout as follows:
| Order Value | UK (£) |
|---|---|
| under £ 15.00 | £3.50 |
| £15.01-£50.00 | £3.80 |
| £50.01 and over | free |
All orders to the rest of the world are shipped via Royal Mail International Standard Service. If the postage rate paid is sufficient we will use a tracked service where possible.
For some international orders a courier service may have to be used. This may incur higher shipping costs than quoted at the checkout. Should your order be affected we will be contacting you to discuss shipping costs before processing your order. We do not make money on the shipping costs and always try to offer the cheapest/safest way of delivery. Should the actual shipping costs be significantly less than you were charged then we may refund the difference (this is done entirely at our discretion!).
BREXIT: Sadly, on the 1st of July 2026 we had to make the decision to stop accepting orders from Europe for good - due to latest regulatory requirements and customs duties for shipping post Brexit!! We do apologise sincerely to all our EU based customers and thank you for your support and understanding!!x
USA Tariffs: Sadly, we unable to accept orders from our US customers from the 20th of August 2025 onwards due to the impossible administrative burden involved! !! We do apologise sincerely to our US customers, we thank you for your support and hope for your understanding!!x
The postage payable for orders from the rest of the world will be added to your bill at the checkout as follows (zone explanation can be found below the table!):
| Order Value | World Zone 1 (£) | World Zone 2 (£) | World Zone 3 (£) | |
|---|---|---|---|---|
| under £ 20.00 | £12.50 | £12.50 | £12.50 | |
| £20.01-£30.00 | £20.00 | £22.00 | £22.00 | |
| £30.01-£50.00 | £29.00 | £35.00 | £35.00 | |
| £50.01-£75.00 | £38.00 | £40.00 | £40.00 | |
| £75.01-£100 | £45.00 | £45.00 | £45.00 | |
| £100.01-£200.00 | £60.00 | £60.00 | £60.00 |
World Zone 1 covers the Americas (excluding the USA) Africa, Middle and Far East countries including Japan.
World Zone 2 covers Australasian destinations.
World Zone 3 covers Canada only (we no longer ship to the USA, sorry!)
For a detailed list of destinations by zone, please go to: www.royalmail.com/world-zones